COVID-19-Notice-24th March 2020 — corrected receivables address

Dear Jolly Harbour Community
 
As part of our response to the COVID-19 pandemic, CDAL has implemented the following with immediate effect:

1. In order to limit person-to-person contact, the office at the Commercial Centre will be open on Tuesdays and Fridays only.  We will still be available via e-mail and telephone and urge you to utilize those means of communication before visiting the office.
    
2. All face-to-face meetings in our Admin Office at Block 100 have been put on hold until further notice.  However, if it is an extremely important matter that cannot be resolved via e-mail or telephone, you are kindly asked to make an appointment before visiting the office.

3. As a reminder, we urge our customers to make payments via the following:

• Online payment services offered by the commercial banks.
• By utilising our Drop-Box outside the office at the Commercial Centre.
• Wire transfers.
• By Credit Card.  Please click here for attached Credit Card Authorisation Form.

CDAL Account numbers are as follows:

• Royal Bank of Canada – EC account # 09725-102209-4
• Royal Bank of Canada – US account # 09725-250180-7
• ECAB – account # 18301 (Utilities Only).
• ECAB – account # 18302 (Commercial Rent Only).
• ECAB – US account # 18303 (Commercial Rent Only).

4. Passes:  All requests for Passes must be made by sending an e-mail with the pertinent details to [email protected].  We will acknowledge receipt of your e-mail and when the passes are ready, you will be notified.  Payment can be made when you uplift the passes.  This will lessen the number of in-person trips to the office.

We thank you for your cooperation during these difficult times as we try to stay safe and manage the risk of COVID-19 for our staff and customers.  Please be safe!

 
Kind Regards
CDAL-Management.